Refund policy

Returns & Refunds Policy

Twinkle by Daria

You have the right to return eligible items within 14 days of receiving your order.

Conditions:

Return shipping is the responsibility of the customer.

Items that are custom-made or personalised are:

Non-returnable and non-refundable

This is in accordance with EU consumer law for personalised goods.

If your item arrives damaged or defective:

You are entitled to a replacement or refund.

Refunds are processed within 14 days after receiving returned items.